Frequently Asked Questions

 

FAQs & Search

These frequently asked questions are related to the usage of Cornerstone. For general questions related to managing Performance, refer to the Human Resources Performance Page. If you don’t find an answer to your question, let us know by submitting a ticket!

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Performance Plan & Goals

What is a performance plan or goal?

Navigate to your performance plan either through the homepage icon or via the hamburger menu on the side. Then find the goal you would like to add a comment under. Click on the “Add Comment” text and a pop-up will show up. Make sure you click “Add” to ensure the comment populates in the goal.

You can also add comments by editing the goal itself. If you choose to add a goal through the editing function of the goal, please ensure that you are Clicking “Add” then “Submit” otherwise the comment will not populate in the goal.

 

For more information on editing/creating/deleting goals please visit Edit, Delete, or Cancel Goals

View this article to the Performance Planning page to understand how to create a performance plan.

Navigate to the goal you are expecting to see in the current timeline by navigating to the performance planning page and changing the current period to encompass a larger time period and locate the goal you were expecting to see.

Once you find the goal you were expecting to see in the current period, edit the goal and change the time period of the goal to be in the current cycle:

Make sure you click submit at the bottom. If you are changing the goal for yourself, an approval request will be sent to your supervisor. If you are changing the start/end date for your direct report, the goal should automatically populate in the performance plan and should be sent to “In Progress”. Please visit Edit, Delete, or Cancel Goals for more information.

When you are creating a goal and wish to have it appear in the live environment for your employees, you need to submit it. When you save the goal as a draft, it only appears for you to see. Below is an image showing what a goal that is saved as a draft will look like in your performance plan.

 

A goal is set to pending before it is approved by a supervisor. If you are expecting a goal to be approved and it hasn’t, reach out to your supervisor and ensure they have approved the goal. This will show up in their Actions list on their homepage. For more information on approving goals refer to Approving Individual Goals (As a Supervisor)

Performance Review Tasks

What is a performance review task?

Reporting

General Topics