Files can be added to a Case in two different ways: Drag-&-Drop or Manual Searching

Drag-&-Drop File Upload

Files can simply be drag-&-dropped into the Files section of a Case:

Open

Manual Searching File Upload

To manually find the files you want to upload to the Case, follow these steps:

1. Click on the Add Files button

   Open

   

    

2. Click on the Upload Files button

    

3. Search for the file you want to upload and click Open

    

4. Done! Your file will now appear in the Files section of the Case