Page Comparison

Tasks (Action Required)

Could affect any users who have not completed a task.

This issue was resolved as of 4:35 MT. Please contact Boulder HR if you continue to experience this issue after refreshing your page.

09 Sep 2024

09 Sep 2024

Users are seeing an error when viewing tasks:

Image Added

From Cornerstone: “Cornerstone Engineering is investigating an intermittent latency issue impacting APIs on US and LAX (not SL4) Swimlanes across PRD, Stage, and Pilot. Clients with portals in this swimlane may experience delays or issues accessing certain pages in the application that leverage APIs.”

University Staff Performance Planning Evaluation Task

Could affect any users with the above taskswho have changed employee classifications from classified to university during the 23-24 performance cycle.

Managers and employees can complete the task after discussing which goals will be relevant and updating goal dates to fall within the 23-24 performance cycle date ranges. Once sign off is complete the plan will automatically revert to the correct and most up-to-date version.

15 Jul 2023

17 Oct 2023 CU Boulder HR has identified many of these employee and updated goal dates to prevent the issue.

If evaluation task has not been started: Either the supervisor or employee may edit the dates on their 22-23 goals to end on 6/30/24 instead of 7/31/24. This will prevent these goals from being pulled into the evaluation.

If evaluation task has been started: Once the sign-off task is started, it locks the goals into the task. In this instance, the supervisors can comment N/A for any 22-23 goals. If the department uses goal weighting, be sure to weight these 22-23 goals at 0%.

08 Jul 2024

02 Sep 2024

 For the Planning task, once a manager clicks into the task, Cornerstone creates a “snapshot in time” of all goals. If edits are made, or goals are cancelled, the changes may not be reflected when viewing the list of goals within the task. New goals can be added. This has often been seen with employee who have changed classifications from Classified to University staff.

• This is expected functionality from the vendor. It may cause goals to seem out of sync. However, as our CU Boulder documentation states, the options in the “Tasks (Action Required)” box are meant to serve as signature workflows, and the goals as seen through the Performance Planning tile are meant to be the “living document” of expectations that can change throughout the year.

 The Classified cycle runs through 7/31, while the University cycle ends on 6/30. If employees were previously Classified during the 23-24 cycle and received Classified Core Competencies, and those goals were not cancelled when the employee transitioned to University Staff, those goals will now be overlapping the employee’s performance cycle (University Staff, 7/1-6/30).

If the task is not started, the goals on the performance plan remained editable, and either the dates can be updated, or the competencies can be cancelled.

If the plan has been started, use the workaround above to effectively ignore the un-applicable goals for the employee’s 23-24 University Staff evaluation.

Going forward goal dates will default to a non-overlapping range between Classified and University Staff, and this will not be an issue.

University & Classified Staff Performance Evaluation Task

Could affect any users work on a 23-24 evaluation. This is a known Cornerstone issue but has not been reported on CU Boulder’s instance.

From Cornerstone:

“We believe this is related to users having more than one tab with Cornerstone open at a time, possibly with more than one Performance Review including the previous year's review. We recommend the following to avoid this issue for the time being:

1. Only use 1 tab at a time while completing Performance Reviews

2. Type all responses into a notepad and copy and paste them into the Performance Review so that any progress is not lost should they fail to save”

07 Aug 2024

06 Sep 2024

Comments and ratings are not being saved when submitting Performance Reviews and the data will appear to have been lost.