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Cornerstone Area
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Issues with UIS Managed Data Feed: Users may not see entire reporting structure or may not see Cornerstone performance tile when logging into MyCUinfo
Cornerstone Area | User - Profile & Snapshot |
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All supervisors of university staff who utilize goal weights in the year end evaluation.
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If your department does not utilize goal weights, you are unaffected by this issue. |
Workaround
In step 1, the incorrect weights are grayed out and can’t be edited, but can be changed on step 3. On step 3, goal weights can be viewed for each goal and then you must manually enter the accurate weight. See screenshots in the description below.
Date Identified
Unknown amount of users impacted at this moment | ||||
| If you are unable to access Cornerstone via the MyCUinfo page, you can login via this direct link: Cornerstone Production The MyCUInfo portal and tile is not managed by HR, you can contact help@cu.edu for portal/tile issues. If you are not seeing your entire reporting structure, please send an email to open a ticket with Cornerstone via cornerstonehelp@coloado.edu | |||
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Last Update | - The feed is intermittently still bringing incomplete data. We are working to make sure all reporting relationships are accurate and reflect HCM. | |||
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Description
In step 3, the task isn’t automatically matching the weight users have set for goals on the performance plan and users are instead seeing the weights of goal divided even across all goals.
To updates the task weights to match the weight on user goals:
click the “Show more” text to view all the goal details.
You will see the correct goal weight as part of the goal.
you can match the “Weight” from the goal to the “Weight” box on the task. See image below:
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Description | Users are not seeing entire expected reporting structure in Cornerstone. This is a data feed issue coming from OIT and we are in the process of diagnosing it. This is also impacting users when they login to MyCUinfo, they are unable to to access Cornerstone via the performance tile.
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📣 Scrolling Issue within Tasks
Cornerstone Area | University Staff Evaluation Task University Staff Performance Planning Task | ||||||
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| All users with the above tasks. | ||||||
| Use the down arrow key or a mouse scroll wheel to continue scrolling beyond the bottom of the browser window. See screenshots in the description below. | ||||||
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Description |
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📣 Evaluation Task Not Giving Option to Save Comments and Ratings
Cornerstone Area
University Staff Evaluation Task ( (step 3: Supervisor Departmental Rating)
Affected Users
All users with the above tasks who supervise multiple employees.
Workaround
Hover cursor over the left sidebar which shows icons for all performance steps. Cornerstone may have automatically placed you in step 1, and you need to manually click step 3 (the third icon on the sidebar). You should now be able to save comments, ratings, and weights.
Date Identified
Status/Fix Date
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Description
If you have multiple employees with in progress performance evaluations, but the employees are on different steps, Cornerstone defaults you to step 1, even if the employee you are reviewing is on step 3:
Even though you can enter comments, ratings, and weights, since the system is on step 1 you cannot save.
To make sure you can save and continue with the evaluation task, make sure you hover over the left sidebar showing the steps and that the 3rd step is highlighted. If you’ve entered comments and cannot save, copy them into a Word or Notepad document to paste back into the system once you change the step.
Once step 3 is selected, you will now see available options to save or continue
