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Cornerstone Area

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Issues with UIS Managed Data Feed: Users may not see entire reporting structure or may not see Cornerstone performance tile when logging into MyCUinfo

Cornerstone Area

User - Profile & Snapshot

(warning) Affected Users

All supervisors of university staff who utilize goal weights in the year end evaluation.

Info

If your department does not utilize goal weights, you are unaffected by this issue.

(tick) Workaround

In step 1, the incorrect weights are grayed out and can’t be edited, but can be changed on step 3. On step 3, goal weights can be viewed for each goal and then you must manually enter the accurate weight. See screenshots in the description below.

Date Identified

Unknown amount of users impacted at this moment

(tick) Workaround

If you are unable to access Cornerstone via the MyCUinfo page, you can login via this direct link: Cornerstone Production

The MyCUInfo portal and tile is not managed by HR, you can contact help@cu.edu for portal/tile issues.

If you are not seeing your entire reporting structure, please send an email to open a ticket with Cornerstone via cornerstonehelp@coloado.edu

Date Identified

Last Update

- The feed is intermittently still bringing incomplete data. We are working to make sure all reporting relationships are accurate and reflect HCM.

Status/Fix Date

Status
colour

Yellow

Red
title

in progress with vendor

Description

Image Removed

  • In step 3, the task isn’t automatically matching the weight users have set for goals on the performance plan and users are instead seeing the weights of goal divided even across all goals.

  • To updates the task weights to match the weight on user goals:

    • click the “Show more” text to view all the goal details.

    • You will see the correct goal weight as part of the goal.

    • you can match the “Weight” from the goal to the “Weight” box on the task. See image below:

Image Removed

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UNresolved

Description

Users are not seeing entire expected reporting structure in Cornerstone. This is a data feed issue coming from OIT and we are in the process of diagnosing it. This is also impacting users when they login to MyCUinfo, they are unable to to access Cornerstone via the performance tile.

 

📣 Scrolling Issue within Tasks

Cornerstone Area

University Staff Evaluation Task

University Staff Performance Planning Task

(warning) Affected Users

All users with the above tasks.

(tick) Workaround

Use the down arrow key or a mouse scroll wheel to continue scrolling beyond the bottom of the browser window. See screenshots in the description below.

Date Identified

Last Update

Status/Fix Date

Status
colourYellow
titleIN PROGRESS WITH VENDOR

Description

 

  • When using the scroll bar in your browser, you may not be able to move the page low enough to access the buttons to continue the task:

Image Modified

  • To reach “Next,” “Save as Draft,” or “Submit,” “Previous,” or “Exit” buttons, you can continue scrolling by clicking on the page and using the down arrow key, or using a mouse scroll wheel.

 

Image Modified