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Issues with UIS Managed Data Feed: Users may not see entire reporting structure or may not see Cornerstone performance tile when logging into MyCUinfo
Cornerstone Area | User - Profile & Snapshot | ||||||
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| Unknown amount of users impacted at this moment | ||||||
| If you are unable to access Cornerstone via the MyCUinfo page, you can login via this direct link: Cornerstone Production The MyCUInfo portal and tile is not managed by HR, you can contact help@cu.edu for portal/tile issues. If you are not seeing your entire reporting structure, please send an email to open a ticket with Cornerstone via cornerstonehelp@coloado.edu | ||||||
Date Identified | |||||||
Last Update | - The feed is intermittently still bringing incomplete data. We are working to make sure all reporting relationships are accurate and reflect HCM. | ||||||
Status/Fix Date |
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Description | Users are not seeing entire expected reporting structure in Cornerstone. This is a data feed issue coming from OIT and we are in the process of diagnosing it. This is also impacting users when they login to MyCUinfo, they are unable to to access Cornerstone via the performance tile.
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📣 Scrolling Issue within Tasks
Cornerstone Area | University Staff Evaluation |
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Task University Staff Performance Planning Task | |
| All |
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users with the above tasks. |
Workaround
| Use the down arrow key or a mouse scroll wheel to continue scrolling beyond the bottom of the browser window. See screenshots in the description below. | |||||
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Date Identified | ||||||
Last Update |
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Status/Fix Date |
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Description |
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In step 3, the task isn’t automatically matching the weight users have set on goals on the performance plan and users are instead seeing the weights of goal divided even across all goals.
To updates the weights in the task to match the weight on user goals:
for each goal, click the “Show more” text to view all the goal details.
You will see the correct goal weight as part of the goal.
you can match the “Weight” from the goal to the “Weight” box on the task. See image below:
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