At times, you may have a need to reassign a case contact. This could happen, for example, if an unknown contact or bucket contact was created but then the correct employee/student was later identified, or if the wrong person was added as a case contact and needs to be updated. To reassign a case contact, see the guide below.
Reassign a Case Contact
To reassign a case contact, start by navigating to your case and finding the contact to be reassigned. Click on the Case Contact record
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