If an open Pay Differential case has a ‘End Date’ in the current month, it will show up in the Homepage report “HRSC - Open Cases Due This Month.”

Follow the below steps to close a Pay Differential case. Once you close the case, it will be removed the Homepage report.

*Click on the images below to enlarge.

Step-By-Step Process

1. Open the Case

   1. From the Homepage report, click on the Case Number for the Pay Differential case you would like to close

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2. Make Changes in HCM

   1. Based on the information in the case, update the Pay Differential in HCM
      

3. Close the Case

   1. Populate the Date Closed based on when HCM was updated

   2. Note: The Case Status will automatically update to ‘Closed’ after you populate Date Closed

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