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Files can be added to a Case in two different ways: Drag-&-Drop or Manual Searching

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Files can simply be drag-&-dropped into the Files section of a Case:

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Manual Searching File Upload

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  1. Click on the Add Files button

  2. Click on the Upload Files button

  3. Search for the file you want to upload and click Open

  4. Done! Your file will no now appear in the Files section of the Case