Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

  1. From the Homepage, click on the New button

    FDH - 1.png

  2. Populate the details of the Pay Differential or Percent of Time Change

    • Additional Details section

    • Click the Save button

      FDH - 2.png

  3. Add the Case Contact by clicking on the New Case Contact button

    FDH - 4.png

  4. Search for the Case Contact

    • Click on the Search All Contacts tab

    • Search by name, EID, etc.

    • Select the Contact’s radio button

      FDH - 5.png

  5. Click the Next button

    FDH - 6.png

  6. Populate basic employment data

    • Optional Employment Data

      • Hourly/Monthly Rates (for Pay Differential cases)

    • Required Employment Data

      • Employment Record #

      • Department ID

      • Position Number

    • Click the Save button

      FDH - 7.png

  7. Click the case number to go to the case record page

    FDH - 8.png

  8. Create a task to reassign the Case Contact in the future

    • Click the New Task button

      FDH - 10.pngImage Removed

      Activity tab

      Future Date Hire - 8.pngImage Added
    • Click on Create a task…

      Future Date Hire - 8.1.pngImage Added
    • Populate task information

      • Subject = Reassign the Case Contact to pull new employment information

      • Due Date = A

      couple days
      • day after the employee’s start date

        • The HCM → Salesforce integration

        sometimes takes a couple days
        • has a day lag.

      • Click the Save button

      FDH - 11.pngImage Removed
      • Future Date Hire - 8.2.pngImage Added

  9. COMPLETE - Your case is now populated with details, a Case Contact, and a task to reassign the Case Contact.

    FDH - 12.png

...