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Ensure the new I-9 Partner is an active I-9 Partner
Open the I-9 Partner record page that you are wanting to deactivate
Reassign Cases to the new I-9 Partner for the department
This one-time step transfers any old cases to the new I-9 Partner.
Click on the Reassign Cases button
Search/Select the new I-9 Partner
FYI: If you leave the “New I-9 Partner” field blank, existing open cases will not have an I-9 Partner
Click the Next button
Click the Finish button
Deactivate the I-9 Partner
Click on the Deactivate button
Click the Finish button
Finished
If you would like, you can completely delete the Department from the old I-9 Partner’s “Department Relationship” by clicking the down arrow and selecting delete.
It is advised you review the I-9 Partners you touched in this process to ensure the Primary and Active checkboxes are accurate.
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