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If the above process didn’t stop the Infinite Email Loop, please directly reach out to a member of the HR IT team for immediate support.
This process only works for Leave Bucket Contacts. If you receive a permissions error trying to edit a Contact record, please directly reach out to a member of the HR IT team for immediate support.
The list of Contacts who will not be sent the case creation auto-email can be found here.
You can restart case creation auto-emails to be sent to a Contact by clicking the ‘Allow Auto-Reply Emails’ button.
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