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Click on New Case Contact
Click on the Search All Contacts tab
Click on the Create New Contact button
Add Case Contact Details
Only Last Name is technically required, but you can add any applicable known information
Click the Save button
Identify the Case Contact Type
You can only have one Primary Employee/Contact, but you can select from the drop-down any of the other options (spouse, husband, wife, child, etc.).
Click Save
Redirect to the Case
Click the Case NumberView Case Contact
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