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You can connect a child case to a parent case. Once connected, you will be able to see this connection from either the child case or the parent case.

To connect a child case to a parent case, follow these steps:

1. Save the Parent Case Number
   You will need to identify the parent case number in step #.
   

2. Open the Child Case
   You can only create a parent/child relationship from the child case.
   

3. Edit the Parent Case Field
   Click on the pencil icon

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4. Search and Select Parent Case
   Once found, click Save

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5. View Parent Case on Child Page

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6. View Child Case on Parent Case

   1. Open Parent Case

   2. Click the Child Cases tab

   3. View Child Case

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