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All Unassigned Cases: This report shows new Leave cases that haven’t been assigned to a Leave Coordinator.
My Cases with Unread Customer Email: This report shows the number of cases you own that have unread emails.
My New Cases: This report shows the number of cases you own with a status of “New.”
My Overdue Tasks: This report shows how many overdue (Due Date in the past) tasks you have.
Open Cases by Case Owner: This report shows how many open cases each Leave Coordinator has.