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There are two ways to add files/attachments to a case: Drag-&-Drop or Manual Searching

1. Drag-&-Drop

   1. Files can simply be dragDrag-&-dropped the file into the Files section of a Case

      

      
      

   2. Click Done

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   3. Your file will now appear in the Files section of the Case

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2. Manual Searching

   1. Click on Add Files

      

      
      

   2. Click on Upload Files

      

      
      

   3. Search for the file you want to upload and click Open

      

      
      

   4. Click Done
      

      

      
      

   5. Your file will now appear in the Files section of the Case

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