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When you close an ‘Ongoing FTE Change’ or ‘Ongoing Short Work Break,’ you will receive a reminder to Clone the case for the following year
If you do want to clone the case for the following year, click the Clone Case button
Confirm you want to clone the case by clicking Next
Confirm the following fields: New Begin Date, New End Date, Begin % of Time, and End % of Time, and then click Next
Salesforce uses the previous year’s data to populate this new year’s data
You will be reminded to add a Case Contact
Adding an updated Case Contact will ensure you get the most up-to-date contact and employment information on the employee
Adding a Case Contact
Click on New Case Contact
Search the employee (by name, email address, EID, etc) via the Search Employment
Select the radio-button related to the correct employee and employment record
Click Next
Click Save
Click on the Case Number to be redirected to the Case record page
Case cloning complete